Last update: June 2024
Scope: KNIME AG, KNIME GmbH, KNIME Inc. (“KNIME”)
We believe it is important that visitors of the KNIME Website, members of the KNIME Community Hub and KNIME Forum, participants in KNIME Events, and job applicants are informed as to when, for what purposes, and which personal data are processed. The use of certain services we offer may require personal data. Personal data is processed only under certain circumstances and for specific purposes. Personal data means any information relating to an identified or identifiable natural person (e.g. name, address, telephone number, date of birth or email address). Hereinafter referred to as data.
KNIME AG (KNIME), Talacker 50, 8001 Zurich, Switzerland.
KNIME AG
Talacker 50
8001 Zurich
Switzerland
KNIME GmbH, Reichenaustrasse 11, 78467 Konstanz, Germany acts as representative of KNIME AG in the European Union (EU) and the European Economic Area (EEA).
We collect and process personal data in particular when you:
We collect and process your data exclusively for specific purposes.
Purpose: For providing and operating KNIME’s Website for visitors.
Data: We process log-files for technical and security reasons. (IP address of the visitor, time stamp (date, time, time zone), location and name of the requested file, HTTP status code (e.g. file sent successfully, file not found), size of the requested file, web page which referred the visitor to our website)
Legal basis: The basis for this data processing are legal obligations. (Art. 6 para. 1 lit. c GDPR)
Retention period: We retain your data for 60 days.
Purpose: For enhancing the user experience of KNIME’s Website for visitors.
Data: We process truncated IP addresses of website visitors. Direct personal reference is excluded. The IP address provided by your browser will not be consolidated with other data we collect.
Legal basis: The basis for this data processing is consent. (Art. 6 para. 1 lit. a GDPR)
Retention period: We do not retain personal data.
Processor: Where we process IP addresses related to enhancing user experience, we use Matomo as data processor.
Purpose: For providing and operating KNIME’s Website for visitors.
Data: We process log-files for technical and security reasons. (IP address of the visitor, time stamp (date, time, time zone), location and name of the requested file, HTTP status code (e.g. file sent successfully, file not found), size of the requested file, web page which referred the visitor to our website)
Legal basis: The basis for this data processing are legal obligations. (Art. 6 para. 1 lit. c GDPR)
Retention period: We retain your data for 60 days.
Purpose: For providing visitors of the website with a contact form and processing contact requests.
Data: We process data to answer contact requests. (contact details: first name, last name, email address; subject; message: content; consent to the newsletter)
Legal basis: The basis for this data processing is consent. (Art. 6 para. 1 lit. a GDPR)
Retention period: We retain your data in our CRM-System to process your request or until you withdraw your consent.
Purpose: For providing readers of KNIME press with information on KNIME products.
Data: We process contact data to answer requests (contact details: first name* (*mandatory), last name*, email address*; subject*; message*: content; consent to the newsletter*; country).
Legal basis: The basis for this data processing is consent or performance of a contract where commercial offerings are concerned. (Art. 6 para. 1 lit. a GDPR or Art. 6 para. 1 lit. b GDPR)
Retention period: We retain your data in our CRM-System unless you withdraw your consent to the processing.
Purpose: For providing user accounts (Personal Plan, Team Plan) on the KNIME Community Hub.
Data for the Personal Plan: We process data necessary for the user accounts. (E-Mail* (*mandatory), Username*, First name, Last name, Company / Affiliation, User ID, Password)
Data for the Team Plan: We process data necessary for the user accounts. (Billing name, billing email address, address, postal code, city, country, payment information (card number, expiration date, CVC), subscription plan (users, disk storage), information related to execution services)
Legal basis: The basis for this data processing is the performance of a contract. (Art. 6 para. 1 lit. b GDPR)
Retention period: We retain your data until termination of the contract (closing of user account).
Purpose: For providing safety on the KNIME Community Hub and for user accounts.
Data: We process log-files for technical and security reasons. (user ID, password, IP address, file uploads, file downloads)
Legal basis: The basis for this data processing are legal obligations. (Art. 6 para. 1 lit. c GDPR)
Retention period: We retain your data for 60 days.
Purpose: For optimizing the experience on the KNIME Community Hub / Forum and for the user account.
Data: We process pseudonymised log-files to create aggregated statistical data which are used to optimize the service provided to the users. Those statistical data do not tie back to the individual users.
Legal basis: The basis for this data processing is legitimate interest. (Art. 6 para. 1 lit. f GDPR)
Retention period: We retain your data for 540 days.
Purpose: For enhancing the user experience of KNIME’s Hub/Forum (KNIME Community).
Data: We process truncated IP addresses of website visitors. Direct personal reference is excluded. The IP address provided by your browser will not be consolidated with other data we collect.
Legal basis: The basis for this data processing is consent. (Art. 6 para. 1 lit. a GDPR)
Retention period: We do not retain personal data.
Processor: Where we process IP addresses related to enhancing user experience, we use Matomo as data processors.
Purpose: For helping users to build workflows KNIME provides an artificial intelligence driven assistant called K-AI.
Data: We process query log (written out directly), user statistics (user’s community hub ID).
Legal basis: The basis for this data processing is the performance of a contract. (Art. 6 para. 1 lit. b GDPR)
Retention period: We retain your data until termination of the contract. (closing of user account)
Processor: We use OpenAI, LLC as data processor for K-AI. The processing of data is governed by a data processing agreement (DPA) between KNIME and OpenAI, LLC which includes Controller-to-Processor Standard Contractual Clauses (SCC).
Note: The use of the K-AI is voluntary. By using this chatbot, the user acknowledges and agrees the following: Any information the user enters into the chat, as well as information about the workflow (being edited), may be shared with OpenAI and KNIME in order to provide and improve the service. KNIME is not responsible for any content, input or output, or actions triggered on the workflow, and is not liable for any damages arising from or related to your use of the chatbot.
Purpose: For providing our online courses.
Data: We process data necessary for participants in our KNIME online courses. (contact details: first name, last name, email address; payment method: credit card details, PayPal details, Sofort details, Sepa Direct Debit; registration type, tax receipt information; qualification: Individual or business: name on tax receipt, address, city, postal code, country; ticket: Data Scientists (Basic): first name, last name, email address, job title, company; consent to KNIME’s General Terms and Conditions for Online Courses; information on how you got to know about the online course: KNIME website, KNIME email, KNIME partner, Work colleague / existing KNIME user, Facebook, X, XING, LinkedIn, Other; VAT ID confirmation: VAT ID, first name, last name / country name; consent to newsletter)
Legal basis: The basis for this data processing is the performance of a contract. (Art. 6 para. 1 lit. b GDPR)
Retention period: We retain your data until completion of the contract and for the statutory storage period.
Processor: We use RingCentral Inc. as data processor for the registration process. The processing of data is governed by a data processing agreement (DPA) between KNIME and RingCentral which includes Controller-to-Processor Standard Contractual Clauses (SCC). Additionally, RingCentral is certified under the EU-U.S. Data Privacy Framework.
Purpose: For providing webinars and content to download.
Data: We process data necessary for participants in our KNIME webinars and for downloading content (contact information: first name*, last name*, email address*, organization, job title, country; consent to updates: KNIME newsletter).
Legal basis: The basis for this data processing is the performance of a contract. (Art. 6 para. 1 lit. b GDPR)
Retention period: We retain your data until completion of the contract and for the statutory storage period.
Processor: We use LinkedIn Inc. as a data processor for the registration process. The processing of data is governed by a data processing agreement (DPA) between KNIME and LinkedIn which includes Controller-to-Processor Standard Contractual Clauses (SCC). Additionally, LinkedIn is certified under the EU-U.S. Data Privacy Framework.
Purpose: For providing our clients with webinars and content to download.
Data: We process data necessary for our clients to participate in webinars and download content. (contact information: first name*, last name*, email address*, organization, job title, country; consent to updates: KNIME newsletter)
Legal basis: The basis for this data processing is the performance of a contract. (Art. 6 para. 1 lit. b GDPR)
Retention period: We retain your data until completion of the contract and for the statutory storage period.
Processor: We use Zoom Video Communications, Inc. as a data processor for the registration process. The processing of data is governed by a data processing agreement (DPA) between KNIME and Zoom which includes Controller-to-Processor Standard Contractual Clauses (SCC). Additionally, Zoom is certified under the EU-U.S. Data Privacy Framework.
Purpose: For providing our clients with KNIME’s certificate.
Data: We process your data for issuing a KNIME certificate. (contact information: first name, last name, email address; payment method: credit card details, PayPal details, Sofort details, Sepa Direct Debit; registration type, tax receipt information: qualification: Individual or business, name on tax receipt, address, city, postal code, country; Ticket: KNIME Certification: first name, last name, email address, job title, company; birthdate: month, day, year; consent to the KNIME Certification Program Terms and Conditions; certification customization: full name, place of birth; association with a KNIME Partner: yes, no; consent to updates: KNIME newsletter)
Legal basis: The legal basis for this data processing is performance of a contract (Art. 6 para. 1 lit. b GDPR)
Retention period: We retain your data until completion of the contract and for the statutory storage period.
Processor: We use LearnUpon Ltd. as a data processor for the registration process. The processing of data is governed by a processing agreement (DPA) between KNIME and LearnUpon, which is a Processor based in Ireland.
Processor: We use Credly provided by NCS Pearson, Inc. as a data processor for the registration process. The processing of data is governed by a processing agreement (DPA) between KNIME and NCS Pearson, Inc. which includes Controller-to-Processor Standard Contractual Clauses (SCC). Additionally, NCS Pearson, Inc is certified under the EU-U.S. Data Privacy Framework.
Purpose: For providing our users a participation in a KNIME Summit / Webinar.
Data: We process your data for hosting a KNIME event. (contact information: first name, last name, email address; payment method: credit card details, PayPal details, Sofort details, Sepa Direct Debit; registration type, tax receipt information; qualification: Individual or business: name on tax receipt, address, city, postal code, country; ticket: Data Scientists (Basic): first name, last name, email address, job title, company; consent to KNIME’s General Terms and Conditions for Online Courses; information on how you got to know about the online course: KNIME website, KNIME email, KNIME partner, Work colleague / existing KNIME user, Facebook, X, XING, LinkedIn, Other; VAT ID confirmation: VAT ID, first name, last name / country name; consent to updates: KNIME newsletter event operational emails)
Legal basis: The legal basis for this data processing is performance of a contract (Art. 6 para. 1 lit. b GDPR)
Retention period: We retain your data until completion of the contract and for the statutory storage period.
Processor: We use RingCentral Inc. as a data processor for the registration process. The processing of data is governed by a processing agreement (DPA) between KNIME and RingCentral which includes Controller-to-Processor Standard Contractual Clauses (SCC).
Purpose: For providing our users a participation in a KNIME Summit / Purpose: For informing prospects and clients about our offers and services (direct marketing).
Data: We process your data for direct marketing purposes. (contact information: first name, last name, email address; qualification: Individual or business; ticket: Data Scientists (Basic): first name, last name, email address, job title, company; information on how you got to know about the online course: KNIME website, KNIME email, KNIME partner, Work colleague / existing KNIME user, Facebook, X, XING, LinkedIn, Other; consent to updates: KNIME newsletter)
Legal basis: When you enter into a contractual relationship with KNIME we have a legitimate interest in informing you regularly about our offers and services. The legal basis for this data processing islegitimate interest. (Art. 6 para. 1 lit. f GDPR)
Retention period: We retain your data for 3 years in our CRM-System. (unless termination of the contract with KNIME or you object to KNIME’s direct marketing).
Purpose: For providing applicants with a job application form.
Data: We process your data for job applications. (contact information: first name*, last name*, email address*, phone number; expected salary; profile*: resume (upload file); details*: cover letter)
Legal basis: The basis for this data processing is consent. (Art. 6 para. 1 lit. a GDPR)
Retention period: We retain your data, until we have processed your application or you withdraw your consent. Your data is erased after that.
Processor: Personio SE & Co. KG.
We use Personio SE & Co. KG as a data processor for the registration process. The processing of data is governed by a data processing agreement (DPA) between KNIME and Personio, which is a Processor based in Germany.
To integrate social media on our website we use social media plugins. Plugins are deactivated by default to prevent an automated transfer of personal data. By clicking the plugin, our users activate it and initiate the data transfer. Log-data (e.g. IP-address) are transferred via internet browser to the server of the respective plugin provider and if applicable saved. This server may be located outside the EU/EEA (e.g. in the US).
How to block plugins: If you don’t want the data transfer between you and social media, you should log out of your social media before using our website. Additionally, you can activate the private mode of your browser in its privacy settings. A further step can be deactivating/restricting cookies in your browser settings. The loading of plugins can be completely prevented by using add-ons for your browser (so called script-blocker).
KNIME’s control over data processing by social media plugins: Plugins are independent add-ons of the plugin provider. KNIME does not have any influence on the amount of data obtained and saved by the plugin provider. If one of the mentioned providers has installed a plugin on your device, they can log your browsing habits and create detailed user profiles by analyzing tracking data. Further information on the purpose and scope of the data processing of plugin providers as well on your rights and settings options to protect your personal data can be found in the privacy policies of the respective plugin providers.
In general, we only disclose your personal data to third parties insofar as we have a legitimate interest in doing so, it is necessary to perform the contract we have with you or if you have given your consent. Furthermore, your data may be disclosed to third parties insofar as we may be obliged to do so pursuant to legal provisions or an enforceable administrative or court order.
We use third party service providers for data processing. Service providers are generally involved as so-called Processors, who may only process the personal data of the visitor of our website, our clients or job applications in accordance with our instructions. For example, your contact details may be passed along to a service provider in order to give you access to a Webinar in which you requested participation.
We also provide personal data to third parties, respectively Processors, that are not based in Switzerland or the EU / EEA. In this case, we ensure prior to disclosure either that the recipient provides an adequate level of data protection (e.g.: on the basis of an official adequacy decision for the relevant country, the application of standard contractual clauses (SCC) of the European Union or the model contract of the Swiss Federal Data Protection and Information Commissioner (FDPIC)) or that you have provided your consent.
We can provide you with an overview of the third country recipients along with a copy of the terms (SCC) specifically agreed to in order to ensure an adequate level of data protection.
You have the right to lodge a complaint with a data protection authority.
Eidgenössische Datenschutz- und Öffentlichkeitsbeauftragter
Feldeggweg 1
CH-3003 Bern
Telefon: +41 58 462 43 95
Email: info@edoeb.admin.ch
Landesbeauftragter für Datenschutz und Informationsfreiheit
Baden-Württemberg
Postfach 102932
DE-70025 Stuttgart
Tel. 0711 / 61 55 41-0
Email: poststelle@lfdi.bwl.de
In order to exercise your rights, please contact KNIME via: dataprotection@knime.com or datenschutz@knime.com
KNIME AG, KNIME GmbH and KNIME Inc. are using the same processors for certain IT solutions. The group of companies have concluded a joint controller agreement governing the responsibilities of them as controllers arising from the GDPR (art. 26). Appropriate safeguards according to GDPR (art. 46) for the transfer of personal data to third countries have been established. KNIME AG is responsible for providing a copy of the appropriate safeguards and the provision of information to data subjects (e.g. privacy notices). Together with the KNIME DPO it acts as contact point for data subjects and handles data subject rights requests.
Please do not hesitate to contact our Data Protection Officer at KNIME AG, by email to data.protection@knime.com or datenschutz@knime.com to obtain information on or to comment on data protection.
KNIME AG
Talacker 50
8001 Zurich
Switzerland
KNIME GmbH
Reichenaustrasse 11
78467 Konstanz
Germany
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