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AI Review Sentiment Analyzer

Sentiment analysis is the process of analyzing text to identify and understand the emotional tone or attitude expressed by people. This analysis helps determine, for example, whether a customer review or comment conveys positive, negative, or neutral sentiment and can reveal broader patterns in opinions and perceptions. Leveraging AI help automate and scale this process, enabling organizations to quickly understand large volumes of customer feedback, identify trends and areas for improvement.

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AI Review Sentiment Analyzer

How This Workflow Works

This workflow analyzes laptop product reviews by using a large language model (LLM) to determine sentiment and, if required, identify sentiment aspects—highlighting the specific features, topics, or components the sentiment refers to. The results are then visualized to reveal sentiment by products and trends over time, enabling actionable and data-driven insights.

Key Features:

  • Assigns sentiment to each review using advanced AI models
  • Extracts specific aspects and reasoning behind each sentiment classification
  • Visualizes sentiment by product and trends over time for easier interpretation and decision-making

Step-by-step:

1. Apply AI-Powered Sentiment Analysis:

Each review is sent to a large language model, which evaluates the text and assigns a sentiment label: positive, negative or neutral. Depending on user preferences, the model can also identify the specific aspect being discussed and provide a brief explanation for the assigned sentiment.

2. Aggregate and Summarize Sentiment Data:

The workflow groups the sentiment results to calculate the number of positive, neutral, or negative reviews for each product and for each time period. This aggregation helps reveal patterns and shifts in customer perception.

3. Visualize and Share Insights:

The summarized sentiment data is displayed using bar charts and line plots, making it easier to compare products and track sentiment changes over time. Users can review the original feedback alongside the AI-generated sentiment and supporting details.

How to Get Started